Location

Clevedon, UK

Salary

£45,000 - £47,500 FTE per annum (pro rata depending on experience)

Hours

Part time 22.5 Hrs per week

 

About Us

Changing Lives is a faith-based charity, committed to bringing healing, restoration and hope for the future to individuals who have experienced life-affecting trauma.

Rooted in Christian values of compassion, dignity, and justice, our work has two arms, a therapeutic arm and a vibrant commercial operation, which helps fund the therapeutic arm.

The therapeutic arm spans counselling, advocacy, and community support for survivors of addiction, homelessness, mental health issues and offending behaviour.

The Charity provides both residential and non-residential care. Andrew House Clevedon is our residential facility which operates alongside a non-residential programme Volunteer Plus, providing community support, through counselling and long-term care.

 

The Role

As our Director of Operations, you will be supporting the delivery of the Charity vision and Mission. You will oversee the day-to-day operations, ensuring our services run smoothly, our teams are supported, and our mission is delivered with excellence. You will work closely with the Board of Trustees and leadership teams to shape systems, steward resources, and cultivate a healthy, faith-filled culture across the charity.

 

Key Responsibilities

• Lead operational functions including, finance, compliance, and facilities.

• Develop and implement efficient systems and processes to support service delivery.

• Support safeguarding and risk management across all programmes.

• Oversee budgets, reporting, and resource allocation with integrity and transparency.

• Foster a Christ-centred working environment that prioritises staff wellbeing and spiritual growth, noting a mix of both Christian and non-Christian staff.

• Collaborate with both internal and external stakeholders to strengthen impact.

 

Person Specification

We are looking for a gifted organiser with a heart for justice and healing, who will thrive in dynamic environments and bring clarity, structure, and warmth to their work. Will be confident managing teams and systems and be committed to the values of Christian service.

 

Essential:

• Proven experience in operations, charity management, or similar leadership role

• Strong understanding of finance, and associated compliance in the UK charity sector

• Excellent communication and interpersonal skills

• A personal Christian faith and willingness to share that faith.

• Commitment to trauma-informed practice and safeguarding

• Experience working with vulnerable populations or trauma recovery services. 

 

Desirable:

• Familiarity with charity governance and fundraising operations.

• Experience in the field of homelessness or social housing.

 

What We Offer

• A supportive, team culture

• Flexible working arrangements

• Generous annual leave and pension contributions

• The chance to make a tangible difference in lives marked by trauma.

 

To apply, please send your CV and a cover letter outlining your relevant experience to daniel.sibthorpe@changinglives.org.uk.

We welcome applicants from all backgrounds who share our vision and mission, including those with lived experience.

Under the 2010 Equality Act this position is open only to applicants who are committed Christians.